SAFETY – From time to time a situation may come up, where the seat belts provided on the bus for ambulatory riders may not be long enough to accommodate a customer. In such cases, one option available is to use a seat belt extension. From a transportation service provider perspective, there are some things that should be considered. Seat belt extenders are usually the responsibility of the customer, for both the costs and responsibility of acquiring a safe and appropriate device. Consult with the bus manufacturer for the make and model of the belts to make sure people are purchasing the right products. Before going this route though, eliminate all other possibilities before hand. For example, all the seat belts on your bus fleet may not be the same length. Even a single bus manufacturer may use different seat belt suppliers from year-to-year or model-to-model. So eliminate that possibility first. It may be the case only certain buses cannot accommodate this customer. As well, if the problem has been encountered with the aisle-side lap belts, then try the window-side shoulder belts instead – they are usually longer. Or, there could the possibility (if the client occasionally uses a wheelchair or other mobility device for travel), that they may be better transported that way, if a seat belt can be then be used. Another possibility, is the use of taxis. If your service utilizes other forms of transport such as sedans or minivans, maybe they can accommodate this client. Finally, practice due diligence: check with your auto insurer before giving riders this option and consider how this may apply to any legislation you operate under.